Support

We're here to help.

Write to hello@zala.net and a human answers. Response-time expectations are set by your plan tier — see pricing for the support table.

Automotive partners: support runs through your assigned project team lead — reach out to them directly for anything platform-related.

Documentation

Product documentation ships alongside the platform and will be linked here as it lands.

Trust & Safety

How we approach child safety, data ownership, and platform security — including our no-facial-recognition policy, guardian consent for photos, CSAM (Child Sexual Abuse Material) scanning, and our overall security posture.

Full Trust & Safety content lands here at launch, and graduates to its own /security page as the platform grows.