Pricing
Simple, honest pricing.
No hidden fees, no surprise renewals. Monthly billing only.
| Free | Core | Growth | Pro | Scale | Enterprise | |
|---|---|---|---|---|---|---|
| Price | $0 | $99/mo | $399/mo | $999/mo | $2,999/mo | Custom |
| Giving rate | 2.00% | 1.50% | 1.25% | 1.00% | 0.60% | Custom |
| Best for | Under 100 attendance | 100–250 | 250–700 | 700–2,500 | 2,500+ | Multi-church networks |
| Limits | ||||||
| Contacts | 500 | 2,500 | 10,000 | 40,000 | Unlimited | Unlimited |
| Staff | 3 | 10 | 25 | 75 | Unlimited | Unlimited |
| Locations | 1 | 1 | 3 | 10 | Unlimited | Unlimited |
| Storage | 5 GB | 50 GB | 250 GB | 1 TB | 5 TB pooled, then $0.05/GB | Custom |
| Features | ||||||
| Feed, groups, events, prayer, giving | Included | Included | Included | Included | Included | Included |
| Donor-cover-fees toggle | Included | Included | Included | Included | Included | Included |
| Kids check-in | —Not included | Included | Included | Included | Included | Included |
| Journeys | —Not included | 3 active | Unlimited | Unlimited | Unlimited | Unlimited |
| SMS | —Not included | —Not included | Included 100 SMS free | Included 100 SMS free | Included 100 SMS free | Included 100 SMS free |
| SMS overage | —Not included | —Not included | $0.03/SMS | $0.03/SMS | $0.03/SMS | Custom |
| SMS overage applies per message segment beyond the 100 included each month. | ||||||
| YouTube live relay | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Owned streaming (ZALA player) | —Not included | Relay archive only | Owned, 1,250 viewer-hrs/mo | Owned, 3,000 viewer-hrs/mo | 9,500 viewer-hrs/mo, self-hosted HLS | Custom pool, self-hosted HLS |
| Streaming overage | —Not included | —Not included | $0.12/viewer-hr | $0.12/viewer-hr | $0.12/viewer-hr | Custom |
| Viewer-hour — one person watching for one hour. A 90-minute service watched by 200 people uses 300 viewer-hours. | ||||||
| AI sermon suite | —Not included | —Not included | —Not included | Included | Included | Included |
| API / SSO / translation | —Not included | —Not included | —Not included | API | Full | Full |
| App | Shared ZALA app | Shared ZALA app | Shared ZALA app | White-label | White-label | White-label |
| Support | ||||||
| Support | Community | 48h email | 24h | 12h, shared CSM | Shared CSM (1:5), 6h SLA, 99.5% uptime | Dedicated CSM, custom SLA |
Free
$0
Giving rate2.00%
Best forUnder 100 attendance
Limits
Contacts500
Staff3
Locations1
Storage5 GB
Features
Feed, groups, events, prayer, givingIncluded
Donor-cover-fees toggleIncluded
Kids check-in—Not included
Journeys—Not included
SMS—Not included
SMS overage—Not included
YouTube live relayUnlimited
Owned streaming (ZALA player)—Not included
Streaming overage—Not included
AI sermon suite—Not included
API / SSO / translation—Not included
AppShared ZALA app
Support
SupportCommunity
Core
$99/mo
Giving rate1.50%
Best for100–250
Limits
Contacts2,500
Staff10
Locations1
Storage50 GB
Features
Feed, groups, events, prayer, givingIncluded
Donor-cover-fees toggleIncluded
Kids check-inIncluded
Journeys3 active
SMS—Not included
SMS overage—Not included
YouTube live relayUnlimited
Owned streaming (ZALA player)Relay archive only
Streaming overage—Not included
AI sermon suite—Not included
API / SSO / translation—Not included
AppShared ZALA app
Support
Support48h email
Growth
$399/mo
Giving rate1.25%
Best for250–700
Limits
Contacts10,000
Staff25
Locations3
Storage250 GB
Features
Feed, groups, events, prayer, givingIncluded
Donor-cover-fees toggleIncluded
Kids check-inIncluded
JourneysUnlimited
SMSIncluded100 SMS free
SMS overage$0.03/SMS
YouTube live relayUnlimited
Owned streaming (ZALA player)Owned, 1,250 viewer-hrs/mo
Streaming overage$0.12/viewer-hr
AI sermon suite—Not included
API / SSO / translation—Not included
AppShared ZALA app
Support
Support24h
Pro
$999/mo
Giving rate1.00%
Best for700–2,500
Limits
Contacts40,000
Staff75
Locations10
Storage1 TB
Features
Feed, groups, events, prayer, givingIncluded
Donor-cover-fees toggleIncluded
Kids check-inIncluded
JourneysUnlimited
SMSIncluded100 SMS free
SMS overage$0.03/SMS
YouTube live relayUnlimited
Owned streaming (ZALA player)Owned, 3,000 viewer-hrs/mo
Streaming overage$0.12/viewer-hr
AI sermon suiteIncluded
API / SSO / translationAPI
AppWhite-label
Support
Support12h, shared CSM
Scale
$2,999/mo
Giving rate0.60%
Best for2,500+
Limits
ContactsUnlimited
StaffUnlimited
LocationsUnlimited
Storage5 TB pooled, then $0.05/GB
Features
Feed, groups, events, prayer, givingIncluded
Donor-cover-fees toggleIncluded
Kids check-inIncluded
JourneysUnlimited
SMSIncluded100 SMS free
SMS overage$0.03/SMS
YouTube live relayUnlimited
Owned streaming (ZALA player)9,500 viewer-hrs/mo, self-hosted HLS
Streaming overage$0.12/viewer-hr
AI sermon suiteIncluded
API / SSO / translationFull
AppWhite-label
Support
SupportShared CSM (1:5), 6h SLA, 99.5% uptime
Enterprise
Custom
Giving rateCustom
Best forMulti-church networks
Limits
ContactsUnlimited
StaffUnlimited
LocationsUnlimited
StorageCustom
Features
Feed, groups, events, prayer, givingIncluded
Donor-cover-fees toggleIncluded
Kids check-inIncluded
JourneysUnlimited
SMSIncluded100 SMS free
SMS overageCustom
YouTube live relayUnlimited
Owned streaming (ZALA player)Custom pool, self-hosted HLS
Streaming overageCustom
AI sermon suiteIncluded
API / SSO / translationFull
AppWhite-label
Support
SupportDedicated CSM, custom SLA
SMS overage applies per message segment beyond the 100 included each month.
Viewer-hour — one person watching for one hour. A 90-minute service watched by 200 people uses 300 viewer-hours.
CSM customer success managerSLA service-level agreementHLS HTTP Live StreamingAPI application programming interfaceSSO single sign-onSMS short message service
Features and pricing are subject to change without notice.
Add-ons
Extra location
$200/mo
Extra contacts
$0.10/contact/mo
White-glove migration
$5,000–$25,000 one-time
Staff training
$2,000/session
How the trial actually works.
30 days free on any self-serve tier. A card is required, but it is not charged during the trial.
Billing starts automatically on day 31.
If that surprises you, a 7-day post-charge refund grace period has your back.
Free, Core, and Growth are month-to-month. Cancel in-app anytime.
Pro and Scale include a 6-month initial commitment — after that, month-to-month.
Giving activation is free and takes about 10 minutes. Free accounts complete it during setup — it's how ZALA stays free.
Scale and Enterprise are sales-led — talk to us.